FAQ

Product & Fit

1. How do I choose the right size?
Most of our kimonos are designed in a versatile one-size silhouette that drapes beautifully on a range of body shapes and sizes from a UK8 to UK18.

2. What materials are your kimonos made from?
Our kimonos are made from environmentally friendly fabrics such as viscose and cupro modal. On some more luxurious pieces we even use silk.

3. How can I style my kimono for different occasions?
A kimono is one of the most versatile pieces in your wardrobe. Wear it open over jeans and a t-shirt for a chic daytime look, belt it over a slip dress for evening sophistication, or take it poolside as an effortless holiday layer. Discover inspiration in our blog for day, night, and travel-ready ensembles.

4. Are your kimonos see-through or lined?
Some designs feature a light, airy fabric that may be semi-sheer in bright light, while others are fully lined for added coverage. We recommend pairing lighter styles with tonal undergarments or slips for a seamless look. The product description on each garment confirms if it is lined and the weight of the fabric.

The embroidered pieces are all lined and not see through

5. Do your garments come with a belt or closure?
All of our long kimonos come with a belt.


Care & Longevity

6. How should I care for my kimono?
To preserve the beauty of your kimono, we recommend professional dry cleaning. Between wears, store it gently folded or hung on a padded hanger away from direct sunlight. Avoid contact with rough surfaces or jewellery that may snag the delicate fibres.

7. Can I iron or steam my kimono?
We suggest using a steamer on a low setting to gently ease out creases. If ironing is necessary, place a soft cloth between the iron and the fabric and use gentle heat to avoid damage.

 

Shipping, Returns & Orders

 

8. Do you ship internationally?
Yes — we ship worldwide via Artemis Muse | Designer Collection | Wolf & Badger

 

9. What is your returns policy?
We hope you adore your Artemis Muse kimono, but if you need to return it:

UK Orders: Returns are accepted within 14 days of delivery for a full refund, provided the item is unworn and in its original condition.

 

For full details and instructions, visit our shipping information page.

 

10. How long will it take to receive my order?

UK Orders: Standard delivery takes 2–5 working days.

 

11. Can I exchange a gift or get store credit?
Yes — if you’ve received an Artemis Muse piece as a gift, we’re happy to offer an exchange or store credit within 14 days of receipt, as long as the item is unworn and in its original condition. Please contact us at customerservices@artemismuse.com with your order details to arrange this.