Shipping costs:

DPD:

£5 express tracked (next day when ordered before midday).

Yodel Tracked:

£3.50 tracked and delivered within 3-5 days

During non-sale periods, we aim to dispatch all our orders within 1 working day of receiving your order.

Orders received before 1pm Monday-Friday are dispatched the same day and other orders the next working day.

Please note these are costs for shipping within the UK only.

Non-UK shipping costs are calculated at checkout and are fully landed with duty included for a smooth delivery experience. 

Standard Returns

UK returns:

To be eligible for a return, your item must be returned unused, unworn and in a resalable condition with the original labels and packaging within 30 days of receipt of goods.

Please login to https://www.royalmail.com/track-my-return#/details/8363 to create a returns label.

You will be charged £3.00 for this return which will be deducted from your refund. Please make sure you retain proof of postage in case of any issues with your return.

We are a small business, please help us by sending your returns folded and in a resalable condition. Any excessively crumpled returns will be subject to a £5.00 restocking fee.

Non-UK returns:

Please send goods back to the following address:

Artemis Muse

C/O RWLS

Unit 3, Portside Park, Kings Weston Lane, Avonmouth, Bristol, BS11 8AR, UK

Please note that the customer is responsible for the postage of any return of unsuitable items. Please make sure you retain proof of postage in case of any issues with your return.

 

Wholesale Customers

We currently ship within the UK for a charge of £12. For non-UK orders please contact customerservices@artemismuse.com